RG Hospitals

Did you know that nearly half of all adults over 50 experience some kind of urological issue? This huge statistic shows the growing need for specialized urological care. We’ve all gone through the pain of a minor urinary tract infection. But for millions, urological conditions can be much more serious, disturbing life. The field of urology has a rich history, dating back to ancient civilizations. From Hippocrates to modern-day medical pioneers, urologists have an important role in advancing healthcare.

As Hippocrates says,

“Wherever the art of medicine is loved, there is also a love of humanity.”

From minimally invasive surgeries to groundbreaking drug therapies, the field is continually getting better. However, despite these advancements, many individuals still face challenges in getting proper urological care, especially in underserved regions.

As competition intensifies, healthcare providers are trying to differentiate themselves and provide superior patient care. One such top player is RG Hospitals, a leading chain of Urology and Laparoscopy Hospitals.

At the helm of RG Hospitals is Mr. Avinash Ojha, a visionary entrepreneur and healthcare leader. With a commitment to excellence, Mr. Ojha has transformed it into a renowned healthcare institution. His dedication to patient care, with his innovative approach, has taken RG Hospitals to the forefront of the industry.

“A hospital should also be a place where one can find the cure, solace, and hope in times of uncertainty.”

RG Hospitals stands as a beacon of excellence in the world of Urology and Laparoscopy. With a legacy of providing exceptional patient care, the hospital chain has a comprehensive range of services, from routine check-ups to complex surgical procedures.

Equipped with modern and futuristic advanced technology and a team of highly skilled medical professionals, RG Hospitals is leading the medical innovation. The hospital chain specializes in Minimally Invasive Surgeries, for quicker recovery times and the least discomfort for patients. Additionally, RG Hospitals is a pioneer in robotic surgery, giving precise and efficient treatment options for complex conditions.

Beyond its technical prowess, RG Hospitals provides a compassionate and patient-centric approach to healthcare. The hospital chain has earned the trust and loyalty of countless patients by prioritizing patient comfort and satisfaction.

In the spotlight is Managing Director and CEO Mr. Avinash Ojha in an interview in our prestigious “The 10 Most Promising Brands To Watch In 2024” edition. Learn from his insights and valuable lessons as an entrepreneur to excel. Stay tuned to discover the secrets behind RG Hospitals’ success and how they’re making waves in the healthcare industry!

Prime Insights: How is the brand defining the “trust factor” in the market?

“The art of medicine consists of amusing the patient while nature cures the disease.” – Voltaire

We are a pioneer in the concept of comprehensive Urological and Minimally Invasive Surgery (MIS) care under one roof. With over 7 lakh procedures and more than 38 years of experience, the Group is the world leader in the field of Laparoscopy, Laser, Lithotripsy, and Robotic Surgery, on the strength of highly experienced surgeons and over 1300 healthcare professionals, with access to state-of-the-art medical equipment and instruments, functioning at NABH accredited centers providing comprehensive quality and safety.

RG Hospitals has built a strong foundation of trust by regularly delivering amazing patient care and being transparent. The hospital chains commitment to clinical excellence, coupled with its state-of-the-art infrastructure, has the confidence of patients and healthcare professionals alike.

As a pioneer of Urology and Minimally Invasive Surgery, RG Hospitals has a proven track record of successful results. With a team of highly skilled surgeons and a focus on patient-centered care, the hospital chain makes sure that patients receive the highest quality treatment.

Furthermore, RG Hospitals’ adherence to international quality standards; as evidenced by its NABH accreditation; further solidifies its reputation for reliability and safety. By prioritizing patients well-being and upholding the highest ethical standards, RG Hospitals has built a strong brand reputation that is synonymous with trust and excellence.

Prime Insights: What are the key differentiators of the company’s business model?

“Hospitals remind us that every life is valuable and worth fighting for.”

With the introduction of Lithotripsy in 1987 and a 152-watt Holmium Laser, the institute has consistently led the way in cutting-edge treatments. Our RAMS™ (Robot-Assisted Metabolic Surgery) has a patent filed, and we are pioneers in implementing Emotional Intelligence (EI)-Enabled Healthcare™. RG Hospitals was the first institute in India to acquire Siemens Lithotripsy technology and to introduce a 100-Watt Holmium Laser.

We have made history by treating the youngest patient with a kidney stone at just 6 months and the oldest at 107 years, as well as by being the first to treat a patient with a permanent Cardiac Pacemaker using Lithotripsy. Additionally, we are the first to perform Laparoscopy-assisted PCNL for a Pelvic Kidney staghorn.

RG Hospitals is the only institute that gives all available modalities for both stone and prostate disease management under a single roof. We are also proud to be the only institute in India with 17 Super Specialty Urology & Laparoscopy Units.

Prime Insights: What services does the brand provide to its clients?

At RG Hospitals, we take pride in having a wide range of specialized medical services designed to provide complete care to our patients. Our expertise spans Urology, addressing conditions like Kidney Stones, Prostate issues, and Male Infertility, as well as Urological malignancies, where we provide advanced treatment for Cancers of the Urinary Tract. We specialize in Minimally Invasive Surgery for faster recovery and the least discomfort for our Patients.

For women, we provide services in Gynecology and Female Urology, focusing on unique healthcare needs such as Urinary Incontinence and Pelvic Organ Prolapse. Our bariatric surgery services are made for patients wanting sustainable weight loss solutions. Additionally, we have modern advancements through Robotics and NexGen surgery, providing precision and excellence in complex procedures.

Each service is made to follow the highest standards of medical care so that patients receive innovative treatments in a compassionate and professional environment.

Prime Insights: How did the brand succeed in establishing a mark in the industry and in the hearts of the customers?

RG Hospitals takes pride in its RG Institute of Renal Sciences, a center of excellence in comprehensive Nephrology, Urology, and Dialysis care. The institute is equipped with State-Of-The-Art technology and staffed by a team of highly skilled specialists dedicated to providing expert care. The institute’s dedication to delivering exceptional Renal Healthcare has solidified its reputation as a trusted leader, providing patients with reliable care and support for Kidney and Urological conditions.

RG Hospitals holds accreditation as a Centre of Excellence for Metabolic and Bariatric Surgery from the IEF—International Excellence Federation of Metabolic and Bariatric Surgery. While our world-class department of Gynecology, dedicated to women’s healthcare, is one of its kind, with Female Urology, incontinence surgeries, Laparoscopic and Oncogynecology, as well as Cosmetic Gynecology offered under one roof.

RG Hospitals Institute of Colorectal Sciences offers advanced Laparoscopic treatments for Colorectal cancers, Fissures, Piles, and Fistulas with a remarkably low recurrence rate due to our Meticulous surgical approach. We take pride in being the Centre of Excellence for Prostate Care and are the first institute in North India to introduce the 152 W Holmium Laser to treat enlarged Prostate (a condition seen in men over the age of 45) with the highly advanced technology known as NanoSlim MiPS—Minimally Invasive Prostate Surgery.

The RG Centre of Excellence for Stones Surgery uses various laser techniques to treat stones of any size, and we proudly hold the Guinness World record for the treatment of the largest stone globally.

Prime Insights: How well are the clients connected with the brand?

We have a very strong community connection through a variety of CSR initiatives, including marathons, walkathons, and cyclothons focused on promoting causes like “Say No to Drugs.” As part of our mega patient screening camps, we pledged to screen 10,000 kidneys on the occasion of World Kidney Day. These initiatives reinforce our dedication to community health and well-being. RG Hospitals organizes a yearly tree plantation drive, promoting green spaces and contributing to environmental sustainability. In addition, to support Mumbai’s journey towards becoming a waste-free city and nurturing a circular economy, RG Hospitals distributed reusable metal water bottles and conducted awareness campaigns and recycling drives as part of their Corporate Social Responsibility (CSR) initiatives.

RG Hospitals has cultivated a strong bond with its clients through a multifaceted approach that extends beyond medical care.

By combining exceptional medical care with a strong social conscience, RG Hospitals has positioned itself as a trusted and respected healthcare provider. The hospitals efforts to build a strong community connection have not only enhanced its brand reputation but have also contributed to the overall well-being of society.

Prime Insights: What’s the first thing that enters a consumer’s mind when they see your brand?

When consumers sees our brand, the first thing that comes to mind is India’s largest chain of Urology and Laparoscopy hospitals, offering comprehensive Urological care under one roof. We’re recognized for making high-quality medical services both affordable and accessible to the masses. Our focus on patient-centric care, cutting-edge technology, and highly skilled specialists ensures that we provide the best treatment options tailored to individual needs. People associate us with trust, excellence, and a commitment to improving lives through accessible healthcare solutions. Our brand represents hope and reliable care for those seeking advanced Urological and Laparoscopic treatments.

Prime Insights: What targets and plans are to be achieved in the coming years?

At RG Hospitals, our vision is to become a global leader in the field of urology and minimally invasive surgery by achieving excellence through high patient volumes, reduced Average Length of Stay (ALOS), and the continuous introduction and upgradation of cutting-edge technology that matches global standards.

We aspire to evolve into a global player in integrated healthcare services, prioritizing the health and well-being of individuals and communities. Every decision we make is patient-centric and aligned with international standards of healthcare management.

Our focus lies in saving and enriching lives while fostering a culture of continuous research, innovation, and expansion of medical services. We are committed to attracting top medical talent and ensuring our teams provide compassionate and dedicated care. Ethical practices, compliance with all regulations, and creating a safe, supportive environment for our staff are cornerstones of our operations.

By integrating advanced technology and embracing innovation, we aim to deliver socially responsible, safe, and high-quality healthcare that meets the needs of our patients while shaping the future of medical care.