DataExpress: Etching a Niche in Revolutionizing the Telecommunication Industry



“Transforming adversities to performance is how entrepreneurs become the torch bearers.”

Securing a safe spot under the exclusive segment of “The 30 Most Trusted Brands to Watch in 2023” is a brand that is spearheading the telecommunication domain with its Genxt-focused fiberized and digitized bandwidth solutions. DataExpress is a brand that is sincerely committed to connecting and enriching enterprise customers, foraying into capacity building, leveraging present ecosystems, and converging various telecom technologies to accelerate the country’s 5G growth through dark and lit fibers. DataExpress provides quality bandwidth solutions to enterprise customers and ISPs. The brand creates bandwidth capacity by exploiting the various bandwidth solutions on DEPL fiber. The close-knit team of professionals at DataExpress is working relentlessly to venture into upcoming telecom areas of bandwidth solution and capacity creation.

That was just a brief preface of the brand, and to unveil many lesser-known yet important facts about the company, our editorial team invited the leadership panel of DataExpress, Mr. Darshan Kumar Kargal- Director, and Mr. Himanshu Niraj- Vice President and Business Head to join in for an interactive interview. Both the dignitaries shared many pivotal lessons about entrepreneurship and we wove the same into words for our global readership panel.

Outdoing the Best Since Inception

From a humble start in 1998, DataExpress’s parent company DEPL (Dinesh Engineers Limited) began the legacy by pioneering the laying of interstate fiber networks. The growth of DEPL was pretty phenomenal in this area especially since government organizations and ultimately governments started outsourcing projects from them. DEPL’s dedication and corporate ethos ensured that they were the unbeatable change-makers.

In 2006, a planned restructuring of the company transformed DEPL into what it is today. As the vision was ambitious, DEPL strengthened its base and succeeded in setting up infrastructure in over 8 states across India, predominantly in the western & southern regions. The team continued to gallop ahead with its ardent faith in delivering quality services with ethics and goodwill.

DataExpress was incorporated in 2017 as a Class ‘A’ Telecom ISP (Internet Services Provider) to further expand the horizons and reach of DEPL. DataExpress is a 100% wholly owned subsidiary of DEPL operating out of Navi Mumbai. DataExpress was incepted with the ultimate aim of enriching the dark fiber to lit fiber via a quality fiberised broadband network for enterprise customers and creating capacities. Their high-octane services are unparalleled to deliver lucrative customer experience across the remotest geographies across the DEPL fiber reach. Intense competition from major telecommunication tycoons, competing against its indirect customers, pricing and localized cable operators, ROW & last mile permissions were prominent hurdles in the brand’s journey.

Promising Impeccable Integrity to Customers

DataExpress abides by the goodwill and strong brand equity of its parent company Dinesh Engineers (DEPL). This established rapport is helping DataExpress to secure a stalwart foothold in the ISP market. The team is on the front foot to take up the challenge of delivering as per the expectations of the brand in terms of quality service to match customer expectations.

Their USP lies in the legacy of an in-house built, dark fiber network which is leveraged to provide end-to-end FTTX connectivity to its end customers through a secured backup protection path. The local micro-cluster approach of the network team takes the responsibility of maintaining an SLA (Service Level Agreement) of 99.5% for enterprise customers with utmost sincerity. The brand offers enterprise broadband customers for SOHO, SME, SMB customers, and Internet Lease Line (ILL) to SMEs & top corporations. In addition to that, they also offer bandwidth on demand, SD-WAN solutions for PAN India multi-office connectivity, and backup solutions. The team is also working on creating a capacity network of 400 GIG for its customers to have an infrastructure-ready network to plug in bandwidth as per their requirements.

DataExpress believes in being honest in the product portfolio and is committed to delivering SLA-based service. The two-decades-long rich experience in underground fiber leasing, O&M, projects implementing large networks for telecommunications, and government projects & ISPs have made DataExpress truly an ethereal gem in the industry.

Etching a Mark of Excellence

DataExpress is in process of getting its services rolled out to various parts of West India gradually. Dinesh Engineers Limited (DEPL) and all of its brands including DataExpress represent the same value, commitment & customer centricity with the highest quality standards across levels & processes.

Targets Aligned for Future

The near aim of dart is to be amongst the top 5 ISP & technology solutions companies expanding in India. Strategies to penetrate further into different geographies in India are in the process of making. DataExpress is also marching ahead with a passionate zeal to build capacities across major data centers and important clusters/routes to facilitate plug-and-play for enterprise customers.

Words of Motivation for the Readers

For our widespread global readership panel, the duo shared exemplary words of motivation which truly add to the charm of this magnificent tale.
“Stay focused, honest, and keep working hard. From a humble start to building a business with diversifications into Gas & Electricals, and Internet Service Providers, if first-generation businessmen like us can achieve this feat, then our young generation can surpass them par excellence. We are in an exciting era where technology is in the driver’s seat and is exhibiting its presence in every walk of our lives. Data will play a pivotal way in building and transforming the customer experience in this 5G Next-gen technology era. We at DataExpress are working towards catering to and playing a crucial role in building a digital fibrised technology network in the Indian context.”

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