Delegate Workflows
Ever feel like there aren’t enough hours in the day? You’re not alone. Businesses face the challenge of managing time and resources effectively; that’s why the business consulting and service industry has become an indispensable partner for organizations to optimize their operations. From streamlining workflows to boosting productivity, business consultants and service providers are the unsung heroes behind many successful companies.
Leading this industry is Delegate Workflows, founded in 2021 by Shruthi R. Shruthi’s entrepreneurial journey started with a desire to balance her professional ambitions with her responsibilities as a mother. This personal motivation turned into a vision for a company that could empower businesses by providing comprehensive, all-in-one workflow solutions. Shruthi’s virtual assistant and social media manager background offered valuable insights into the growing need for remote assistance, which she leveraged to create a unique and impactful business model.
Delegate Workflows provides a complete set of services, taking on entire workflows for businesses rather than focusing on individual tasks. This “one-roof” approach encompasses various needs, including content writing, graphic design, social media management, and copywriting. They create customized Standard Operating Procedures (SOPs) for client workflows, taking complete ownership of the work. Delegate Workflows has built long-term partnerships with over 30 clients across four countries, achieving consistent six-figure revenue months.
In this edition of our prestigious “Top 10 Women-Owned Business Consulting and Service Providers To Watch In 2025” edition, we put the spotlight on Shruthi R. Learn from her insights and valuable lessons as an entrepreneur to excel and make it the best company.
Prime Insights: Tell us about your journey as a woman entrepreneur in the business consulting and service industry. What inspired you to start your venture?
My journey as a woman entrepreneur in the business consulting and service industry has been challenging and rewarding. It all started with a deep desire to strike a balance between my professional ambitions and my role as a mother.
When I started, I was working as a part-time virtual assistant and managing social media for a company. That opened my eyes to the growing demand for remote assistance. I realized that busy professionals and businesses struggle to manage their workloads, and I knew I could step in to help.
What truly inspired me to start Delegate Workflows was the opportunity to create something that would not only support others but also give me the freedom to manage my time effectively. I wanted to build a business that reflected my values—trust, flexibility, and a commitment to continuous learning.
Prime Insights: How does your company stand out in the highly competitive business consulting and service industry?
Delegate Workflows stands out in the highly competitive business consulting and service industry by giving an all-in-one solution for businesses. We take on entire workflows instead of providing individual services.
Most service providers focus on specific tasks, which means business owners often need to go to multiple freelancers or agencies for different needs like content writing, graphic designing, social media management, or copywriting. This can become overwhelming. At Delegate Workflows, we provide all these services under one roof.
What truly sets us apart is our adaptability. If you have a unique workflow or a new process, you can explain it to us, and we’ll make a detailed SOP customized to your needs. From there, we take complete ownership of the task. This helps our clients in a customized and comprehensive manner, saving them time and effort.
Every project is completed with a personal touch so that our clients feel supported every step of the way. We don’t just take on tasks—we take on the responsibility to make our clients’ lives easier and their businesses more efficient.
That’s how we differentiate ourselves and build long-term partnerships with our clients.
Prime Insights: What are the core values and principles that guide your company’s operations and leadership style?
At Delegate Workflows, our operations and leadership are led by core values and principles that make sure we consistently deliver value to our clients and maintain a thriving workplace.
- Trust and Transparency
We believe trust is the foundation of any successful partnership. With complete transparency, we make sure our clients feel confident and supported every step of the way. - Client-Centric Approach
Our client’s success is our priority. We customize our services to meet their unique needs, making delegation seamless and stress-free. - Continuous Learning and Innovation
We stay ahead by constantly learning and evolving. This made sure we provide innovative solutions that adapt to our clients’ ever-changing requirements.
Prime Insights: Could you share the key milestones or achievements your company has accomplished since its inception?
Since its inception in 2021, Delegate Workflows has achieved several significant milestones that showcase our journey and growth:
- Starting as Shruthi’s Virtual Solutions
In 2021, I launched my business as Shruthi’s Virtual Solutions, focusing on virtual assistance and social media management. This marked my first step into entrepreneurship as a solopreneur. - Rebranding to SR Virtual Ops
As the business expanded and diversified its services, it was rebranded to SR Virtual Ops, showcasing our growth and providing more comprehensive solutions. - Transitioning to Delegate Workflows
The biggest milestone came when we became an agency. I built a dedicated team of four, making us a five-member team. To reflect this growth, we rebranded again as Delegate Workflows, which is now a registered entity offering a wide range of services under one roof. - Serving 30+ Clients Across 4 Countries
We’ve had the honor of working with over 30 clients, helping businesses from different industries and countries smoothen their operations. - Achieving Six-Figure Months
Through our hard work and consistent delivery of value, we’ve reached the stage of consistent six-figure revenue months—a witness to the trust our clients have in us.
Each milestone shows our dedication to learning, adapting, and growing. From starting as a solopreneur to having a thriving agency, this journey has been nothing short of rewarding.
Prime Insights: How do you ensure your company stays ahead of industry trends and continues to innovate?
At Delegate Workflows, we stay ahead of industry trends by continuous learning and adaptability. I encourage my team and myself to constantly upskill, keeping up with the latest tools, technologies, and best practices. We also keep close collaboration with our clients, using their feedback to refine and innovate our services. By integrating advanced solutions like AI and designing customized workflows tailored to each client’s needs, we ensure we deliver value that evolves with the industry.
Prime Insights: What role do sustainability and social responsibility play in your business consulting and service operations?
At Delegate Workflows, social responsibility plays an important role in our operations. One of our primary goals is to help mothers on career breaks by providing them with training and full-time opportunities. This helps us to create a positive impact by helping women regain confidence and build fulfilling careers. We promote sustainability through digital-first operations and remote work, which reduce environmental impact while fostering inclusivity and flexibility within our team.
Prime Insights: How do you build and maintain strong client relationships?
At Delegate Workflows, building and maintaining strong client relationships is at the core of our business. We have open communication and transparency so that clients are always in the loop and feel supported throughout the process. We take the time to truly understand each client’s unique needs and customize our services to match those requirements, making each interaction personalized.
Additionally, we consistently deliver high-quality work, so that clients can trust us to meet their expectations. We also build long-term partnerships by being proactive and adaptable, responding to evolving needs, and offering solutions that make their businesses more efficient. Continuous learning, transparency, and exceptional service help us build strong relationships with our clients.
Prime Insights: As a woman entrepreneur, how do you encourage diversity, equity, and inclusion within your organization?
As a woman entrepreneur, I am deeply committed to fostering diversity, equity, and inclusion at Delegate Workflows. From the start, I’ve ensured that our team is diverse, bringing in individuals from different backgrounds and experiences, which enriches our perspective and creativity.
Equity is also a core principle; I believe in giving fair pay, career advancement, and professional development to everyone on the team.
We have an environment where every voice is heard and valued. We practice flexibility, understanding that each team member has unique needs, especially as many of us are balancing work with family responsibilities.
These not only strengthen our team but also help us build strong relationships with clients who value our commitment to diversity and inclusion.
Prime Insights: What impact has your leadership had on helping other women in the business consulting industry?
As a woman entrepreneur, my leadership at Delegate Workflows is driven by a desire to empower other women, particularly those who may face difficulty in re-entering the workforce. By giving training and opportunities to mothers on career breaks, I want to help them start their careers again with confidence and flexibility.
My journey from solopreneur to agency owner is an example of the potential of women in business. I motivate my team to upskill, take up leadership roles, and believe in their abilities. With mentorship and an inclusive work culture, I believe women can thrive professionally while maintaining a healthy work-life balance.
Ultimately, I hope my leadership inspires other women to take on entrepreneurship and leadership roles in the consulting industry, as they also can succeed with the right mindset and support.
Prime Insights: What are your short-term and long-term goals for your company?
In the short term, my goal for Delegate Workflows is to grow our team, provide new services, and refine our workflows to include AI for efficiency. I plan to achieve this by using technology and upskilling the team so that we provide solutions that save our clients time.
In the long term, I want to make Delegate Workflows a leading AI-integrated workflow consultancy, providing businesses with innovative solutions that help them simplify their operations. I aim to build our client base, grow the team, and provide technological excellence as well as personalized service.
I will focus on continuous learning, creating a culture of innovation, and developing strategic partnerships that support our growth and commitment to social responsibility, such as giving opportunities to mothers on career breaks.
Prime Insights: How do you face challenges related to balancing work-life commitments as a successful entrepreneur?
As a mom of two young children and a full-time entrepreneur, managing work and family life requires a lot of flexibility and planning. I’ve learned to balance the needs of my kids with the demands of running a business by creating a structured yet adaptable routine. I make the most of my early mornings and late nights to work while also giving time to my children during the day, whether it’s helping with homework, playing, or just spending quality time together.
It can be challenging, especially when my business needs attention, but I rely on a strong support system, including my team, to help me juggle responsibilities. By setting clear boundaries and learning to prioritize tasks, I ensure that I can be fully present for both parts of my life.
Prime Insights: What advice would you give to aspiring women entrepreneurs entering the business consulting and service industry?
To aspiring women entrepreneurs entering the business consulting and service industry, my advice is to start with a clear vision and stay focused on your goals. It’s important to believe in yourself and your strengths, as confidence is key when solving the challenges of entrepreneurship.
Networking and building relationships are also vital. Surround yourself with mentors and like-minded individuals who can give support and guidance as you grow. Don’t be afraid to ask questions, learn continuously, and seek help when needed.
Additionally, resilience is very important. The journey will not always be smooth, and you’ll face setbacks. However, it’s important to keep pushing forward, stay adaptable, and learn from each experience.
Lastly, don’t underestimate the power of work-life balance. As a woman, if you’re balancing family and business, setting boundaries, prioritizing your time, and practicing self-care will help you stay grounded and focused on your success. Keep your vision clear, stay determined, and remember that every challenge is an opportunity to grow.
