Vaidam Health

Overview

About Vaidam Health –Trusted Partner for Global Healthcare

Vaidam Health (Vaidam.com) is a global medical assistance platform which was established in 2016. The company is dedicated to supporting patients seeking quality healthcare worldwide. With the help of its 15+ overseas offices, Vaidam Health has assisted 100,000+ patients from 125+ countries. It specialises in connecting patients with renowned doctors and trusted hospitals, offering comprehensive assistance at every step of their medical treatment journey.

With the help of an extensive network of hospitals and doctors in advanced medical treatment destination countries like India, Turkey, Thailand, and Germany, Vaidam offers quality treatment at an affordable cost.

Vaidam Health provides expert guidance and access to advanced medical treatments while improving patient outcomes globally.

Vaidam Health is an ISO and NABH-accredited organisation that makes sure of the quality of assistance and care for patients. NABH is India’s highest national accreditation offered to healthcare service providers.

Medical Tourism Market Insights

The medical tourism market was 44.8 billion USD in 2019 and is expected to grow to 100+ billion USD by 2027. Some of the most popular destinations for medical tourism are Germany, Thailand, Turkey, Singapore, and India. India is primarily renowned for its expert physicians, cutting-edge medical technologies, and reasonable prices. India is fast emerging as a favoured destination for medical tourism, attracting patients from SAARC nations, the Middle East, Africa, CIS countries, the USA, and the UK. Companies such as Medanta – The Medicity, Apollo Hospitals, and Fortis Healthcare are contributing to this sector at the global forefront.

As per Dr. Rajiv Mehta, a cancer specialist, “India offers world-class treatment at a fraction of the cost if compared to more developed nations of Western countries. Be it advanced facilities or experienced doctors who facilitate treatments, India has emerged as a potential destination for medical tourists across the globe.”

Comprehensive Medical Tourism Services by Vaidam Health

Vaidam Health provides a unique position in the medical tourism sector by providing a complete service package to its patients. The platform connects patients with top doctors and hospitals across more than 10 countries. It offers services that include the following:

• Doctor and Hospital Recommendations: Personalised suggestions based on the patient’s condition and budget, including detailed profiles.
• Evaluation and Second Opinions: Case evaluations by multiple specialists and second opinions to ensure the best treatment advice.
• Priority Services: Expedited appointments and admissions to chosen hospitals.
• Post-Treatment Support: Assistance with rehabilitation, follow-ups, and additional services like sightseeing and shopping recommendations.

Global Reach and Local Presence

Vaidam Health’s team operates in 20 cities worldwide, including New Delhi, Mumbai, Chennai, Istanbul, Bangkok, Nairobi, and Mauritius, Lusaka, Suva. This extensive network provides localised support and ensures quality treatment within the patients’ budget.

Community Engagement and Multilingual Support

Vaidam Health frequently conducts medical camps in patients’ home countries, enhancing trust and providing personalised care. The team of multilingual professionals at the company speak up to 11 languages and handle patients from culturally diverse backgrounds. This removes language barriers and helps establish clear lines of communication between the patient and the medical professional. Vaidam’s website is also accessible in 11 languages to maintain its diverse approach.

Extensive Network of Hospitals It partners with 500+ reputed and duly accredited hospitals worldwide, including the best hospitals in India.

Travel and Comfort Services

Vaidam Health also provides travel arrangements for patients. The company does so by helping out with visa applications, making flight reservations, assisting during airport transfers, and giving trip planning facilities. The company offers local guidebooks and also helps with hotel or guest home selection and other logistics. To ensure high customer satisfaction, Vaidam also provides ancillary services such as periodic check-ups and language interpretation services.

Financial Assistance

By understanding the importance of financial transparency and support, Vaidam Health helps patients resolve hospital billing issues and also provides foreign exchange assistance. This further allows patients to receive treatments and recover without worrying about any financial complications.

Vaidam Health further helps patients resolve issues with regard to hospital billing and provides foreign exchange assistance, thereby letting them understand the need for budgetary transparency and help. This would let patients get the treatments done and recover while remaining worry-free about the financial complications.

The Founders: Visionaries Behind Vaidam Health

Pankaj Chandna, Co-Founder, brings more than 18 years of experience in building a deep network of hospitals and doctors. Before Vaidam, he served as Vice President of Sales for Lybrate and worked on ‘DoctorOnCall’ with Medanta Medicity’s co-founder. His experience also includes working with hospitals in the US. After completing his graduate degree in engineering from the National Institute of Technology, Kurukshetra, Mr Pankaj also earned his MBA from the Indian Institute of Management (IIM), Lucknow. He says, “Our mission is to provide easily accessible high-quality healthcare to patients across the world. Our goal is to ensure that medical travel is easy and affordable.”

Manish Chandra, Co-Founder, has more than 20 years of experience in Product Management and Customer Experience. He was Assistant Vice President of Product Management with a leading e-commerce company before co-founding Vaidam Health. He has also worked with the E-business teams at Agilent Technologies, IRCTC.co.in and British Telecom. Mr Manish has an MBA from the Indian Institute of Management (IIM), Lucknow, and a Graduate Degree in Engineering from Delhi College of Engineering, Delhi Technical University. He adds, “Be it the use of technology or our vast network, we try and ensure the best level of care is provided to our patients. Our endeavour is always towards enhancing patient outcome and experience.”

Patient-Centric Approach

Vaidam Health maintains the highest degree of patient-centric approach; every step is met with undivided help from the side of the patient’s account managers and a lineup of doctors. Vaidam provides services at absolutely any step undertaken toward the journey of treatment, from the evaluation of cases to the planning of treatment, from travel arrangements to on-ground support. This holistic model of taking care of a patient ensures support and care over the course of their medical journey.

Success Stories of Patients

Today, Vaidam Health is in the top tier of the medical tourism industry. The company has served more than 100,000 patients from across 125 countries. It has demonstrated its care and personalised treatment towards its patients by Providing affordable treatment plans and negotiating on behalf of the patient. It also advocates non-surgical procedures within the treatment processes.

Credentials and Trusted Recognition

Publications such as Harvard Business, IVEY Business School, “Yours Story” and “Medical Travel Today” have recognised Vaidam Health, establishing the company’s credibility.

Highlights

• NABH Certified Medical Assistance Platform: Serving since January 2016, ensuring quality patient care and safety.
• Global Reach: 20 offices worldwide, including New Delhi, Mumbai, Chennai, Istanbul, Bangkok, Nairobi, and Mauritius.
• Extensive Network: Collaborating with over 8000 experienced doctors and 500+ top hospitals.
• Assisted 100,000+ International Patients: From over 125 countries, providing a wide range of medical solutions.
• Multilingual Support: Assisting patients in 11+ languages, enabling a wide range of communities to receive healthcare.
• Medical Camps: More than 100 camps have been organized in countries such as Ethiopia, Cameroon, Ghana, Sierra Leone, Liberia, Tanzania, Uzbekistan, and Kyrgyzstan, among others, providing consultations to individuals in need.

In summary, Vaidam Health is the top medical tourism provider in India owing to its distinctive combination of complete medical services, certified excellence, vast network, and patient-centric attitude. They have established a respectable name for themselves in the international healthcare industry because of their commitment to providing stress-free and reasonably priced medical travel.