Turning Point Manpower Consultants PVT. Ltd.: A Leading Legal and Contract Compliance Services Provider

Turning Point Manpower Consultants PVT. Ltd.

TURNING POINT MANPOWER CONSULTANTS PVT LTD”  with their PAN INDIA presence and wide service expertise in RPO SERVICES, CORPORATE LEGAL ADVISORY, MANPOWER CONTRACT/FLEXI DEPLOYMENT SERVICES for PAN INDIA location(s) of their MNC CORPORATE CLIENTS, ever since their inception in 2001, have clocked exponential growth process YOY

Our vision is to empower our corporate clients by focusing on Core Business Competence through innovative, competitive Legal and HR Services. We aim to redefine Customer Business Equity with Best-of-Breed Transformation, Technology, and Talent.

OUR SERVICE OFFERINGS

  • Recruitment/RPO solutions
  • Contract Staffing Services
  • Payroll Processing Services
  • Legal Process Outsourcing/Support Services
  • Statutory Compliance Management & Audit Services

OUR SERVICE DEFINING TRUST

Service excellence trust is well defined as “the willingness of the corporate to rely on the ability of the service excellence to perform its stated function”. Service trust measures how much confidence your clients have in your service levels which reflects whether or not your service excellence consistently delivers on its promises and stays true to its values, which is

  • Deliver quality services
  • Receive good reviews and ratings
  • Quickly handles clients service issues & offer consistent service excellence
  • Build SERVICE BRAND TRUST
  • Be TRANSPARENT and SET MEASURABLE goals
  • Share BUSINESS VALUES

Building Service Level trust takes time, but it pays off long term

OUR SERVICE TRUST EXCELLENCE

Today’s corporate clients want service excellence parameters that:

  • Protects their data and privacy
  • Prioritize service excellence over profit
  • Supports social wellbeing and ethical supply chains

Our 6 Excellence tips to Make a Mark In the Corporate World

  1. Get Clear About Everything For. …
  2. Create that Helps Corporate Client(s) Think Better. …
  3. Adopt an “Other-focus,” Not a Self-focus. …
  4. Engage Your Full Spirit – Be Generous, Kind, and Compassionate in All You Do. …
  5. Get and Nurture Self-awareness. …
  6. Believe and Commit.

HOW INNOVATIVE AND WELL WE CONNECT WITH YOUR CORPORATE CLIENTS

  • We Connect with our clients with interactions and active responses.
  • Reaching out to our client
  • Show clients appreciation and elicit feedback through client surveys
  • We Don’t use a one-size-fits-all approach vide clients’ interactions that improve relevance and authenticity.
  • Respond to concern(s) vide Going above and beyond
  • Always keep it personal, not transactional

CLIENT TRUST

Trust must be cultivated to be effective, and earning trust is a process
BUILDING and RETAINING your client TRUST in your services is a treasure and the REWARD for the same is LOYALTY vide defining SMART GOALS and OBJECTIVES and establishing a BENCHMARK and deciding on metrics and company values

CARVING OUT A DIFFERENTIATOR

Our success is the predetermination of our service level deliverance and use of state of art technology to raise productivity and provide cost-effective service deliverance to our clients.

7 STEPS TO DEFINE OUR SERVICE EXCELLENCE JOURNEY

  1. INTIMIDATION: “WE can’t do that,” or, “WE are not ready for that yet”
  2. NOVELTY: “Novelty” possesses during the planning phase
  3. OVERWHELMING: when the service excellence demands are vastly underestimated
  4. RHYTHM: eventually it’s a nice groove
  5. FAILURE: it’s the right attitude and enough commitment which count
  6. REJUVENATION
  7. TEMPERANCE: Finally, after years of experience and multiple cycles of failure and rejuvenation, enjoying the SERVICE EXCELLENCE JOURNEY, which counts

PIECE OF ADVICE

  • Take time to know yourself
  • Narrow focus brings big results
  • Show up fully & don’t dwell on past
  • Don’t make assumptions
  • Be patient and persistent
  • In order to get you have to give
  • Luck comes from hard work
  • Be your best always
  • Don’t try to impress everyone
  • Don’t be afraid of being afraid
  • learn to be a good listener
  • Life’s good but not fair
  • No task is beneath you
  • You don’t always get what you want
  • Don’t make decisions when you are angry
  • Use adversities as opportunities
  • Do what is right and not what is easy
  • Dreams remain unfulfilled till u act on them
  • Always be the best
  • Don’t quit when you fail
  • Trust your instinct
  • Always learn something new everyday
  • Make valuable important always
  • Believe in yourself
  • Don’t get perturbed what others think
  • He profits most who serves best.
  • It’s all about service excellence
  • Make a satisfied client not a sale
  • Make your client the hero of your story
  • Politeness goes far, yet costs nothing.
  • Put the client first.
  • The satisfied client is our best ads

 

 

 

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