Turning Point Manpower Consultants PVT. Ltd.: A Leading Legal and Contract Compliance Services Provider

Turning Point Manpower Consultants PVT. Ltd.

“TURNING POINT MANPOWER CONSULTANTS PVT LTD” https://www.tpconsultants.com with their PAN INDIA presence and wide service expertise in RPO SERVICES, CORPORATE LEGAL ADVISORY, MANPOWER CONTRACT/FLEXI DEPLOYMENT SERVICES for PAN INDIA location(s) of their MNC CORPORATE CLIENTS, ever since their inception in 2001, have clocked exponential growth process YOY

Our vision is to empower our corporate clients by focusing on Core Business Competence through innovative, competitive Legal and HR Services. We aim to redefine Customer Business Equity with Best-of-Breed Transformation, Technology, and Talent.

OUR SERVICE OFFERINGS

Recruitment/RPO solutions
Contract Staffing Services
Payroll Processing Services
Legal Process Outsourcing/Support Services
Statutory Compliance Management & Audit Services

OUR SERVICE DEFINING TRUST

Service excellence trust is well defined as “the willingness of the corporate to rely on the ability of the service excellence to perform its stated function”. Service trust measures how much confidence your clients have in your service levels which reflects whether or not your service excellence consistently delivers on its promises and stays true to its values, which is

Deliver quality services
Receive good reviews and ratings
Quickly handles clients service issues & offer consistent service excellence
Build SERVICE BRAND TRUST
Be TRANSPARENT and SET MEASURABLE goals
Share BUSINESS VALUES

Building Service Level trust takes time, but it pays off long term

OUR SERVICE TRUST EXCELLENCE

Today’s corporate clients want service excellence parameters that:

Protects their data and privacy
Prioritize service excellence over profit
Supports social wellbeing and ethical supply chains

Our 6 Excellence tips to Make a Mark In the Corporate World

Get Clear About Everything For. …
Create that Helps Corporate Client(s) Think Better. …
Adopt an “Other-focus,” Not a Self-focus. …
Engage Your Full Spirit – Be Generous, Kind, and Compassionate in All You Do. …
Get and Nurture Self-awareness. …
Believe and Commit.

HOW INNOVATIVE AND WELL WE CONNECT WITH YOUR CORPORATE CLIENTS

We Connect with our clients with interactions and active responses.
Reaching out to our client
Show clients appreciation and elicit feedback through client surveys
We Don’t use a one-size-fits-all approach vide clients’ interactions that improve relevance and authenticity.
Respond to concern(s) vide Going above and beyond
Always keep it personal, not transactional

CLIENT TRUST

Trust must be cultivated to be effective, and earning trust is a process
BUILDING and RETAINING your client TRUST in your services is a treasure and the REWARD for the same is LOYALTY vide defining SMART GOALS and OBJECTIVES and establishing a BENCHMARK and deciding on metrics and company values

CARVING OUT A DIFFERENTIATOR

Our success is the predetermination of our service level deliverance and use of state of art technology to raise productivity and provide cost-effective service deliverance to our clients.

7 STEPS TO DEFINE OUR SERVICE EXCELLENCE JOURNEY

INTIMIDATION: “WE can’t do that,” or, “WE are not ready for that yet”
NOVELTY: “Novelty” possesses during the planning phase
OVERWHELMING: when the service excellence demands are vastly underestimated
RHYTHM: eventually it’s a nice groove
FAILURE: it’s the right attitude and enough commitment which count
REJUVENATION
TEMPERANCE: Finally, after years of experience and multiple cycles of failure and rejuvenation, enjoying the SERVICE EXCELLENCE JOURNEY, which counts

PIECE OF ADVICE

Take time to know yourself
Narrow focus brings big results
Show up fully & don’t dwell on past
Don’t make assumptions
Be patient and persistent
In order to get you have to give
Luck comes from hard work
Be your best always
Don’t try to impress everyone
Don’t be afraid of being afraid
learn to be a good listener
Life’s good but not fair
No task is beneath you
You don’t always get what you want
Don’t make decisions when you are angry
Use adversities as opportunities
Do what is right and not what is easy
Dreams remain unfulfilled till u act on them
Always be the best
Don’t quit when you fail
Trust your instinct
Always learn something new everyday
Make valuable important always
Believe in yourself
Don’t get perturbed what others think
He profits most who serves best.
It’s all about service excellence
Make a satisfied client not a sale
Make your client the hero of your story
Politeness goes far, yet costs nothing.
Put the client first.
The satisfied client is our best ads

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