Rechner Infosystems
Imagine manually calculating payroll for hundreds of employees, tracking every leave request on paper, and managing performance reviews with spreadsheets. Sounds like a nightmare, right? Thankfully, HR technology has transformed these once tedious tasks, freeing up HR professionals to focus on what truly matters: “people.”
From onboarding new hires to providing opportunities for professional development, HR technology is essential for creating seamless, engaging, and efficient interactions between employees and their organizations.
Businesses, especially in the MSME sector, seek solutions that not only automate routine tasks but also provide valuable support in managing their most valuable asset: their people. These demands are met by leading companies like Rechner Infosystems that specialize in tailored HR solutions for the unique needs of the MSME sector.
Rechner Infosystems (P) Ltd., a Delhi-based software product development company established in 1997, recognized the unique HR challenges faced by MSMEs. This insight led to the development of Perfetto HR, an HRMS solution designed specifically to address these needs. Mr. Vikas Bahri, the founder of Rechner Infosystems and the key driving force behind Perfetto HR, brings a wealth of experience in software development and a deep understanding of the MSME landscape. His vision is to empower HR teams by automating routine tasks, allowing them to focus on strategic initiatives and employee development. Perfetto HR has grown to serve over 100 clients across various industries, impacting more than 10,000 users.
Perfetto HR aims to provide a comprehensive and easy-to-use solution for MSMEs, automating payroll processing, attendance tracking, leave management, and other key HR functions. Recognizing the challenges MSMEs face in adopting new technology, Perfetto HR emphasizes thorough onboarding, training, and ongoing support. The solution is also customizable to meet specific client needs.
In the spotlight is founder Mr. Vikas Bahri, in an exclusive interview for our prestigious “The 10 Most Reliable HR Technology Solution Providers – 2025” edition. Discover the story behind his success and glean valuable lessons for building a thriving business. Keep reading to learn more.
Prime Insights: Can you briefly overview your company and its journey in the HR technology sector?
Rechner Infosystems (P) Ltd. is a Delhi-based software product development company offering ERP solutions for the footwear, pharma, and steel industries across India since 1997. While working with some of our clients, we encountered their HR challenges in managing their employees and came up with the idea of developing a solution for them and for the MSME industry at large. The HR problems of MSME clients are very different from the corporate clients. On discussing the practical pain areas of the HR and accounts team members within our MSME audience, we developed the Perfetto HRMS solution. Today, we are proud to share that Perfetto HR is serving over 100 clients across various industries and 10,000+ users.
Prime Insights: What motivated you to specialize in HR technology solutions?
We believe that the “HR team” has a very significant role in the success of any organization, and our solution is our way of showing gratitude for all the wonderful work they do for their organizations.
The idea of Perfetto HR initiated from the need to provide a comprehensive “automated HR and payroll processing” solution for the HR team members so that they can focus on their core HR activities instead of having to spend their time on repetitive manual payroll tasks and multiple follow-ups with the employees and/or their team managers for approvals on the employee’s request for attendance, leave, and advances.
Prime Insights: What are the primary challenges faced by organizations in adopting HR technology, and how does your company address them?
We work with MSME organizations that are now keen to adopt technology as their way of doing business. Many of them have been using biometric machines and MS Excel for their time/leave management and processing their payroll. Some are first-time users of HR automation solutions. We have also seen that employees resist adopting automation and newer solutions, usually because it comes in the way of their comfort zone or they feel they are being policed. However, on discussing the larger picture of the ease of use and benefits of an automated solution with them, they start adopting.
Another challenge faced by many MSME organizations is proper handholding and training of the provided solution. We had a lot of clients who moved away from their existing HRMS vendors due to lack of support and training. We have a detailed onboarding process which consists of complete hand-holding during initial data porting and salary processing, multiple training sessions and unlimited support during the entire tenure of the subscription for our clients.
Prime Insights: What makes your solutions stand out in the HR technology market?
The best feedback is the one that is given by a client after using the product over some time, and we are proud that most of our clients said that they found Perfetto “HR—easy to use and simple to understand.” Perfetto HR is customizable as per client need, and we are able to address the requirements of our MSME clients.
Prime Insights: How do your services redefine “reliability” for your clients?
Handholding, onboarding, and ensuring implementation fail in the initial period, once smooth operations. Ease of operations: This helps in the comfort and success of the project.
Prime Insights: In your opinion, how has the perception of HR technology evolved in recent years?
Post-Covid, MSME companies across India have started taking technology more seriously. Post Y2K, companies adopted digital record keeping for their administration and accounts, and now they are keenly working on bringing technology to every aspect of their business, starting from sales to production to customer service and HR management. Hence, the evolution of the need for automating payroll, attendance and leave, and performance management, along with learning management, is rapidly growing.
Companies have also realized the importance of using mobile technology for their business use apart from emails and WhatsApp messaging. Mobile apps offer the GPS feature apart from usability.
Prime Insights: What specific needs or pain points does your technology address for businesses?
Some of the needs addressed by using Perfetto HR are:
- Payroll Process & Statutory Compliances Automation
- Transparency of time and leave tracking
- Digital employee recordkeeping
- Project a professional image of the company for employees and competitors.
- Minimize chances of error and repetitive follow-ups.
- Timely completion, multiple follow-ups for information.
Prime Insights: Can you highlight a successful case study or a significant milestone in your journey?
A reputed pharmaceutical organization having over 500 employees that was using another HR software for the last 4 years has migrated their HR management to Perfetto HR because the earlier software was not providing the necessary customized reports required for their audit compliance and employee management. They were using separate applications to manage their performance and attendance management. Perfetto HR has addressed all their requirements in one solution.
Prime Insights: What innovative features have you introduced to ensure adaptability and ease of use?
Perfetto HR is an evolving solution that addresses client needs as their requirements grow. Some of the innovative solutions offered are:
- Town Hall: Works like a mini social media platform exclusively for the organization. HR/Admin can share their organization-related news, employee achievements, or any other info related to common sharing in the town hall where employees have the option to like and comment on them.
- Self Service: Employees can apply for and view details of their attendance, leave, advance, etc. They can also view the status of their applications and download their salary slips.
- Customer Mapping: Sales personnel can mark their customer visits along with GPS location and the option to click pictures with remarks.
- Project & Task Management: Manage your project and task allocation diligently using Perfetto HR.
Prime Insights: How do you ensure your technology aligns with emerging trends in HR management?
Our Perfetto HR-backed team is working on the latest development technologies in the mobile app domain for their next level of development, where AI integration will be playing an important role in decision-making and some other functional areas.
Prime Insights: What steps have you taken to foster trust among your clientele?
At Perfetto HR, it is a complete customer-centric approach where we strive to serve our customers to the best of our abilities. We have designed feedback forms to review what our clients feel about our services and how we can improve them. We maintain complete transparency in customer support issues where we share client support query stats (on demand) with them and discuss how we can work on improving them. We are also working on setting up a dedicated help desk for our clients soon.
Prime Insights: How do you measure the success of your solutions in improving HR processes?
Perfetto HR strives to provide their clients with the best possible customer experience so that the customer feels they are being served and their requirements/queries are addressed. We provide complete onboarding support to all our clients by helping them port their existing data to Perfetto HR, offering multiple training sessions for their designated users, and providing hand-holding for processing salary so that the client HR/admin gets comfortable using the solution. The success of our solution lies in retaining the clients, and we are proud to share that we have a year-on-year renewal rate of over 68% amongst MSME clients.
The success of using Perfetto HR is determined by the testimonials and reviews that we receive from our clients from time to time. Listed below are some sharings of our clients:
- “Our late coming and early leaving of employees has reduced drastically since we started using Perfetto HR. The attendance reports help us monitor employee time management and take corrective steps in time”.
- “Our employees now plan and apply for their leave in advance because they know their leave balances.”.
- “We have a system to measure our employee performance now and have complete transparency in the employee appraisal policy.”.
- “Earlier I was wasting so much time and energy following up with employees for their attendance and leave regularization approvals, which is now seamlessly automated since we started using Perfetto HR.”.
- “Managing more than 1000 employees in 3 different shifts and keeping track of their overtime manually was a tedious task, which has been successfully automated since we started Perfetto HRMS.”.
- A Pharma Client’s HR Manager: “I am glad we chose Perfetto HR for our team management because now I don’t have to keep chasing the 70+ team managers for sending their team member’s approvals because Perfetto HR helps me view all the approval request lists and keep track of their approval status.”
Prime Insights: What do you believe the future holds for HR technology? Any exciting developments in your pipeline?
The future for HR technology is very bright because the Indian MSME market has realized the advantage of bringing automation to the root level of managing their employees efficiently and monitoring their performances using technology. The MSME HR space is opening up and is now gearing up to take HRMS solutions to the next level by customizing them as per their needs and working aggressively on implementing them so that they can derive the best results for their organizations.
Some exciting developments in the pipeline that our Perfetto HR backend team is working on:
- Learning Management System
- AI-based Data Analytics
Prime Insights: What advice would you offer to businesses looking to adopt HR technology?
Adopting HR technology offers the following direct benefits:
- Saves time and improves productivity
- Adhering to statutory compliance gives peace of mind.
- Projects a professional image amongst employees and peers
- Minimize time/leave/payroll management errors
- Eliminates chaos and conflicts between employees and HR/management
The key to the growth and success of any organization lies in the fact of how they have engineered their systems and processes in their foundation, and HRMS is one of the vital aspects of the same.
Prime Insights: How does your company contribute to shaping the broader HR ecosystem?
The HR team has the huge responsibility of managing and nurturing the organization’s team effectively and focusing on constantly working on upgrading their skillsets. However, we have found that the HR department in MSME organizations is heavily burdened with managing the day-to-day activities due to a lack of automation.
At Perfetto HR, it is our prime intention to provide seamless HR activity automation and free up time for the HR department so they can focus on their core employee development-related activities instead of spending time on repetitive manual HR-related tasks.
Prime Insights: What is your company’s vision for the next five years?
The vision of Perfetto HR is to be “the most preferred vendor for the MSME industry across India in the HR management domain.” We want to offer a complete one-stop solution for managing the life cycle of an employee from their date of joining to their day of relieving from the organization. Many MSME organizations are now keenly looking for tools to assess, measure, and upgrade the skillsets of their employees.
At Perfetto HR, our future vision is to provide them with a cost-effective AI-powered employee growth and development solution.
