Future Face Tech Pvt. Ltd.

In today’s digital age, it’s like everyone’s got a personal assistant in their pocket. From ordering groceries to booking flights, technology is making our lives easier than ever. But behind the scenes, there’s a whole world of companies working hard to make this magic happen.
One such company is Future Face Tech Pvt. Ltd., a pioneer in the Indian tech industry, a world where your business could run smoother, faster, and smarter. Founded in 2022, FFT has quickly made its name in the Indian market, providing cloud-based solutions customized to meet the various needs of businesses.
Leading the FFT is the visionary Manthan Mehta, MD, whose entrepreneurial spirit and strategic leadership have been influential in the company’s success. FFT has a team of professionals who play an essential role in the company’s success.
The team includes Alakh Singh, Director of Strategy and Operations; Elesh Popat, Chief Marketing Officer; Mayur Makwana, Graphics Department Head; Ankita Yadav, Project Head; Sneha Vane, Head of Development; Bhavesh Shah, Chief Operations and Administration Officer; and Dhiraj Pandey, Head of Functional Consulting.
The company provides a comprehensive suite of cloud-based solutions, including ACADMiN for education, Quick ERP for various industries, Carbon ERP for the diamond industry, website and mobile app development, and customized software solutions.
In this edition of “Innovative Start-ups of the Year 2024,” we spotlight Manthan Mehta, the visionary founder of FFT. Learn about his entrepreneurial journey, the challenges, and the strategies that have led to the company’s success. Read on to discover the secrets behind FFT’s success and how they’re making waves in the industry!

Prime Insights: Please tell us about the story of your reputable business since its inception.

FFT, founded in 2022, has grown from a visionary idea into a reputable technology solutions provider with a significant presence both in the national and international arena. Our journey began with a mission to help businesses embrace the digital revolution, and over the years, we’ve stayed true to that vision by consistently delivering innovative and reliable technology solutions.

Prime Insights: Please brief our audience about your start-up, its values, vision, and mission.

We started with a vision to be a global leader in technology solutions by empowering businesses to thrive in the digital age through innovative and reliable services.

Our core values are innovation, integrity, and customer-centricity.

Innovation: We are committed to staying ahead of technological trends and continuously exploring new frontiers to deliver cutting-edge solutions for our clients.
Integrity: Our actions are guided by honesty and transparency, ensuring that we build trust with our clients and partners.
Customer-centricity: We prioritize understanding our clients’ unique needs and delivering tailored solutions that drive their success.

We’re always looking for new ways to use technology to help our clients succeed. Our mission is to make digital transformation easy and effective for businesses of all sizes. We’re committed to providing reliable, top-notch solutions that help our clients achieve their goals.

Prime Insights: What kind of products or services do you provide to your clientele?

At FFT, we offer a diverse range of cloud-based solutions tailored to meet the unique needs of various industries:

Education ERP – ACADMiN**: Deployed in over 100 educational institutes across India, ACADMiN streamlines administrative processes, enhances student management, and improves overall educational efficiency.

Quick ERP: This customizable ERP solution caters to various industries with modules like CRM, Purchase, Sales, Payroll, and Service Management, optimizing business processes and operations.

Carbon ERP: Specifically designed for the diamond industry, Carbon ERP manages entire inventory operations, ensuring efficient and accurate tracking of diamonds and related assets.

Website Portal Design and Development: We create dynamic, user-friendly websites and portals tailored to our clients’ needs, enhancing their online presence and user engagement.

Mobile Apps Design and Development: Our team develops intuitive and feature-rich mobile applications for both Android and iOS platforms, providing seamless user experiences and robust functionality.

Customized Software Solutions: We offer bespoke software development services to address specific business challenges, ensuring that our solutions align perfectly with our clients’ strategic goals.

Our comprehensive suite of solutions is designed to drive digital transformation and operational efficiency for our clients.

Prime Insights: What were the challenges you faced while entering the business world?

Entering the business world posed several challenges for FFT. One of the primary challenges was establishing a foothold in a highly competitive market. As a new technology solutions provider, we had to differentiate ourselves from well-established competitors. This required significant investment in research and development to create innovative and reliable products that could stand out.
Another challenge was building trust and credibility with potential clients. As a relatively unknown entity, convincing businesses to shift their critical operations to our solutions necessitated a strong emphasis on quality, security, and customer service. We had to demonstrate the value and reliability of our offerings through pilot projects and comprehensive case studies.
Scaling our operations was also a considerable hurdle. As demand for our solutions grew, we needed to ensure that our infrastructure and support systems could handle increased workloads without compromising service quality. This involved hiring and training skilled professionals, expanding our technological capabilities, and continually improving our processes.

Prime Insights: How has the ongoing pandemic affected the operations of your organization?

The ongoing pandemic initially posed significant challenges for FFT, particularly in managing and monitoring our employees. The sudden shift to remote work required rapid adjustments to our operations and communication strategies. However, we quickly adapted to these changes and leveraged the shift in trends to our advantage.
We have successfully transitioned to a work-from-home model, which has become a positive aspect of our operations. By allowing a portion of our workforce to work remotely, we have not only ensured the safety and well-being of our employees but also achieved cost savings on office rent expenses.

Prime Insights: How are you driving your company to sustain its operations and ensure the safety of your employees at the same time?

We implemented robust remote work policies and invested in advanced collaboration tools to sustain our operations and maintain productivity. These tools enable seamless communication, project management, and performance tracking, ensuring that our teams remain connected and efficient despite the physical distance.
Moreover, we prioritized the mental and physical health of our employees by promoting a healthy work-life balance and providing access to wellness resources. Regular virtual meetings, team-building activities, and open communication channels have helped foster a supportive and engaged remote work environment.
FFT has not only navigated the challenges posed by the pandemic but also turned them into opportunities for growth and improvement by embracing these strategies. We remain committed to sustaining our operations while ensuring the safety and well-being of our employees.

Prime Insights: What is the current industrial scenario of the industry you are catering to?

The current industrial scenario in the IT industry is marked by rapid technological advancements and an increasing demand for digital transformation solutions. As businesses across various sectors strive to enhance their operational efficiency and customer experiences, the adoption of ERP and cloud-based solutions has seen substantial growth. This trend has been further accelerated by the ongoing pandemic, which has underscored the importance of scalable, remote-friendly IT infrastructure.

Prime Insights: What would be your strategic approach to scaling your business in 2023 and beyond?

The integration of artificial intelligence (AI) is emerging as a pivotal force driving innovation and competitive advantage within this dynamic landscape. AI technologies are transforming the way businesses operate by enabling data-driven decision-making, automating routine tasks, and providing advanced analytics.
At FFT, we recognize the immense potential of AI and are actively exploring ways to incorporate it into our offerings. Rather than viewing AI as a challenge, we see it as a significant addition that can enhance the value we provide to our clients.

Prime Insights: Where do you envision your company to be in the long run, and what are your future goals?

We aspire to be at the forefront of the digital transformation movement, empowering businesses worldwide to achieve greater efficiency, agility, and success through our advanced ERP and cloud-based solutions. We aim to be recognized not only for our technological prowess but also for our commitment to sustainability, ethical practices, and social responsibility.

Prime Insights: What strategies are used by the company to ensure consumer satisfaction and optimal efficiency?

We prioritize customer satisfaction and operational efficiency by using a combination of strategies.
First, we employ agile development methodologies to ensure flexibility and responsiveness to changing requirements. Rapid prototyping helps us identify and fix potential issues early on, leading to more efficient development cycles.
Second, we use advanced project management tools to allocate resources effectively and track our progress. Regular monitoring of key performance indicators (KPIs) helps us identify areas for improvement and optimize our operations.
Third, we use automation and AI to streamline our processes and make better decisions. We integrate automation into our workflows to reduce manual tasks, minimize errors, and increase productivity. We use AI for data analysis and decision-making, which enhances our ability to deliver precise and effective solutions.
Fourth, our cloud-based infrastructure is scalable and flexible, allowing us to adapt to changing needs and be capable of supporting growth without compromising performance.
We continuously upgrade our infrastructure to stay on top of the latest technology trends, ensuring optimal performance and reliability.