The term Facility Management sounds very familiar, but in reality, very few people are adequately aware of its basic definitions and terminology. Currently, nearly every organization has a provision of facility management. In literal terms, facility management is defined as a profession that comprises more than one function to ensure the organization’s efficiency, comfort, and safety. Technology, process, and people are combined to provide exceptional facility management. In all big firms like Accenture, IBM, they have a dedicated facility management team, which keeps all things ready. Now, let us scrutinize this operation in greater detail.
Although it seems mundane, facility management is essential for the organization’s future and well-being. If you are a facility manager, you ought to handle diverse functions like technology, maintenance, social housing and support, heating and safety, training and recruitment, and strengthening people. Tasks like these involve taking care of buildings, property, equipment, and other things, including people, productivity, and other parts of the process. To describe in detail, the following are the main constituents of facility management
2) Human factors and occupancy.
3) Maintenance and operation.
4) Technology management.
5) Managing risks.
7) Quality and performance.
9) Real estate.
10) Business and finance.
11) Project Management.
Basic Functions of FM
Unlike other professions like sales managers, which are highly specific, facility managers have a huge responsibility, including supporting multiple functions, which are listed below.
1) People Support.
This is the facility manager’s prime function, which is to create an enabling environment for the staff. It has many goals like attracting and making sure that top people remain, increasing productivity and efficiency, and making a positive workplace culture. For example, the tasks consist of
Arranging desks and chairs.
Employee directory management.
Setting moves and utilizing space.
Making arrangements for emergencies.
In official terms, facility management acts as a connecting medium between the employees and the workplace. Whenever there is any difficulty in comfort or safety, the staff should report to the facility manager. The facility manager must give data to the C-suite.
2) Process creation and establishment.
The facility manager has to create a process and establish the guidelines for it. This leads to order in the working place. Once you confirm the order, it leads to expectations, which changes how people avail of the active office. The office runs on a magnitude of process, which are namely
Placing a request for the work order.
Space reservation within the facility.
Guests and visitors check-in.
Planning for emergency action.
Facility managers perform dual functions of seeing governance areas and making the process adaptation. In case of any difficulty, the facility manager must ensure that the problem should not repeat in the future. If you wish to create new processes, then also you should contact facility managers. They are in charge of all the departments, assets, employees, and fixtures.
3) Improvement and facilities upkeep.
Constant improvement and upkeep of the facilities are one of the hallmarks of the facility management. Besides renovating the building, it also involves the following functions.
Vendor contracts discovery and maintenance.
Improvement of building, repair, and maintenance.
Decor and cleaning workplace.
Off-site and on-site management of the property.
The facilities manager is used to transform the workplace into a fantastic experience.
4) Combining technology.
All good facility managers must use technology extensively in their daily practices. Workplace management involves combining data, which leads to very significant decisions as to how to run a particular business and shape the office. The prime duty of facility managers is to identify and execute the right technology. To suggest a convenient example, check out the following
IoT devices are researched based on the requirements of the collection of data.
Combining IoT devices into daily facilities processes.
Analyzing the cost, benefits, and Return on Investment of Smart Technologies.
Utilizing collected data for understanding the workplace.
Facility managers can gather and analyze data from connected technologies to get more knowledge about the workplace. There are various techniques by which technology is combined. Access control systems support safety, and processes are streamlined by automation technology.
Benefits of Facility Management
As the Chief Financial Officer or the financial accounts person, you must be wondering whether it is worth employing facility managers, in light of all these hassles. The below-mentioned benefits will surely ease all your concerns.
1) Tracking assets and management.
It is indeed a cumbersome task of tracking assets and doing budgeting using spreadsheets. Using the help of Integrated Workplace Management Platforms, the following roles are performed.
Checking annual maintenance logs.
Invoices and maintenance logs are compared.
Purchase orders are reviewed for supplier copies.
2) High optimization of space.
In the age of shrinking spaces and skyrocketing office rent, facility management software significantly optimize office space and reduces wastage. The physical workplace is the single overhead cost for a user. It will help substantially if you reduce any extra office space and optimize your budget.
3) Recording system.
Since facilities experience wears and tears over time, you must have an excellent record tracking system. Always check the following tracking points.
Growth in space occupancy.
Assigned locations or employee workstations.
Life cycles and asset costs.
Costs of utility.
Costs of capital improvement and building repair.
In this article, you will get sufficient know-how regarding facility management.